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Legal information

Processing of personal data

This document serves to inform you about how our company handles your personal data that you provide to us in connection with using our services.

Basic information about the data controller

Natural person doing business: Anastasiia Holmes

Company ID (IČO): 23473673

Registered office: Příčná 1892/4, 110 00, Prague 1

Email: anastasiyaholmes@gmail.com

Data Protection Officer: Anastasiia Holmes ( promagdental@gmail.com)

Why do we process personal data?

We process your personal data primarily for the purpose of providing medical and other related services, for which these data are necessary. The processing is thus justified on the basis of:

  • conclusion and performance of a contract,
  • compliance with legal obligations,
  • or the legitimate interest of the company (e.g., ensuring the quality of services, internal statistics, improving care, defense of legal claims).

In certain cases, processing may also be based on your explicit consent – for example, for sending newsletters and marketing information.

Cookies and websites

Our website uses cookies only to the necessary extent. Third-party cookies are set exclusively via Google Maps on the contacts page.

You can adjust the use of cookies in your browser settings. Read more in our Cookie Policy.

What personal data do we process?

We process only the data necessary for a specific purpose. This typically includes:

  • Name and surname
  • Contact details (phone, email)
  • Health information needed to provide care
  • History of visits and provided services

To whom can the data be transferred?

As a rule, we do not transfer your personal data to any third party without your knowledge. Exceptions include:

  • legal obligations (e.g., health insurance companies, state authorities),
  • our verified partners (e.g., accounting, IT, or marketing services), always with a corresponding contractual data protection commitment,
  • medical staff within the provision of care.

How long do we keep the data?

The retention period of personal data depends on the purpose of processing and is determined by relevant legal regulations. For data processed on the basis of your consent, we keep them until you withdraw the consent.

Your rights regarding personal data

According to the GDPR regulation, you have the following rights:

Access to data

You can request confirmation of whether we process your data and obtain a copy of them.

Correction of data

If the data is inaccurate, we will correct it.

Erasure of data

In certain cases, you have the right to have them erased.

Restriction of processing

You can request that we temporarily do not work with the data.

Data portability

Upon request, we can transfer your data to another controller.

Objecting

If you do not agree with processing based on a legitimate interest, you can object.

Stížnost

Máte právo podat stížnost u dozorového úřadu, kterým je Office for Personal Data Protection.